When patients order their refills they can agree to share their adherence rates, clinical readings, and an auto-populated medication review form. This review form is exactly what patients are taking including OTC products.
When Patients arrive at the pharmacy, not only are their medications and medication review forms ready, MedEssist reduces the number of telephone calls and waiting patients to create a workflow that allows for professional services.
When patients leave the pharmacy, patients continue to feel supported though MedEssist. Patients know that every dose or reading they record matters.
"We have been sharing MedEssist with our patients for over a year. Older patients benefit from the reminders and images, while videos make it easy to remember medication instructions. Patients love the convenience of ordering refills easily!”
Express Aid Pharmacy,
“Express Aid Pharmacy were early adopters of the MedEssist tool at both of our Barrie locations. It was extremely easy to set up as onboarding took minutes. Being able to access continuative care for medications & medical devices provides a nice touch that adds to the patient experience. We'd recommend any pharmacist looking to offer a digital solution in a unique way to talk to give it a shot!”
Allan's Community Pharmacy,
"We were early adopters of the MedEssist tool and our patients have found it to be both an easy and superfluous part of their medication routine. We've been loving it and setup took less than half an hour!”
“We have been MedEssist partners since April 2019 after seeing how quick & easy it was for patients to use. The videos & reminders encourage good habits around medication adherence although most patients like using it for the convenience it provides when ordering refills quickly!”