Privacy Policy

  

MedEssist understands how important the privacy of personal and medical information is to our users. This Privacy Policy applies to your use of the MedEssist mobile device application (the “App”) and related website located at www.MedEssist.ca (including the mobile-optimized versions of such website, the “Site”). The App and the Site are referred to together as the “Service”.This policy sets out our commitments and explains the rights that you have with respect to your personal information. If you do not agree to the terms of this Privacy Policy, please do not use the app. References to "MedEssist," “we” or “us” is referring to MedEssist Limited. 

Your Personal and Medical Information:

  

We do not collect any of your personal or medical information. The medication list you input into the app is only stored on your device and is not stored anywhere else. We also do not keep track of any personal identifiers of our users. 

Emailing your Medication List:

  

The App has a feature that allows users to send their medication list through email to a recipient of their choice. The app relies on an external email client chosen by the user to facilitate this transmission. Therefore MedEssist has no control over the security of the chosen email client. If you are unsure if your email client will safeguard your personal information, do not use this service. 

Pharmacy Refills:

  

The App has a feature that allows users to request a refill of their medication through email to their chosen pharmacy. No personal information is sent in this request, however your email address will visible to your pharmacy. No personal information is transmitted. Only medication names, dosages, and prescription numbers are transmitted. The app relies on an external email client chosen by the user to facilitate this transmission. Therefore, MedEssist has no control over the security of the chosen email client. If you are unsure if your email client will safeguard your personal information, do not use this service. If you are unsure if your pharmacy will safeguard your email address or other personal information, do not use this service.

Children:

  

We are committed to protecting the privacy of children. The app is not designed or intended to attract children under the age of 13. We do not collect personal information from any person we actually know is under the age of 13. A parent or guardian, however, may use the app to establish a personal health record for a minor. The parent or guardian is solely responsible for providing supervision of the minor's use of the app. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through the app for the minor.

Cookies:

  

The MedEssist website may use cookies or other tracking technologies. A cookie is a small piece of text that is sent to a visitor’s browser. The browser provides this piece of text to the device of the originating visitor when this visitor returns. 

A “persistent” cookie may be used to help save your settings and customizations. Also, if you log in to the Site, such a cookie will be used to recognize you as a valid user so you will not need to log in each time you use the Site.

Most Web browsers automatically accept cookies however allow you to modify security settings so you can approve or reject cookies on a case-by-case basis or reject all cookies. You are free to delete any existing cookies at any time. 

Google Analytics:

  

We also use “Google Analytics” to collect information about the use of the Service. Google Analytics collects information such as how often users visit the Service, what pages they visit when they do so, and what other sites they used prior to coming to the Service. Google Analytics collects only the IP address assigned to you on the date you use the Service, as well as information regarding your operating system, language and information regarding your use of the Service, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with any personal information. We use the information we get from Google Analytics only to improve the Service. Google’s ability to use and share information collected by Google Analytics about your use of the Service is restricted by the Google Analytics Terms of Use located here and the Google Privacy Policy located here.

How to Contact us:

If you have any questions, comments, requests, or concerns related to this privacy policy please contact us at: MedEssistApp@gmail.com