With the rise of on-demand services, many businesses, from fast food restaurants to retail shops, are choosing delivery solutions like Uber rather than managing it on their own. With the launch of Uber pharmacy deliveries through MedEssist: Convenient, traceable, and compliant delivery is now available on demand for any pharmacy.

The pharmacy is a busy place. On average, the pharmacist’s workflow is interrupted at least once every 19 minutes1, and most of the time by patient enquiries2. Interactive voice responses (IVRs) are automated phone systems that allow callers to provide and receive information using voice or menu inputs without having to wait for a live representative. For many pharmacies, IVRs are a great way of managing patient requests while saving valuable time. So why isn’t it used in all pharmacies, especially independents? Let’s weigh in on some pros and cons.

As pharmacists, we handle sensitive information about our patients on a daily basis in order to provide them with the best care possible. But, with great power comes great responsibility! It’s crucial that we understand the laws and regulations that govern how much we can use and share personal health information.

While traditional methods, such as signage and word of mouth, remain relevant, they are often not enough to promote your pharmacy. In today’s digital age, the Internet plays a crucial role in shaping businesses. Learn how to leverage Google to optimize engagement with your pharmacy!

You may have heard that the US FDA recently approved Florida to start importing prescription drugs from Canada. So you may be asking yourself: What does that mean and why would they do that? When would it start? Should I be concerned about it? And what do I tell my patients? If those types of questions come to mind, then keep reading.

As Pharmacy Appreciation Month dawns upon us, it is a fitting time for the pharmacy students here at MedEssist to reflect on their paths to pharmacy and their experience at MedEssist. Cassie, Nicole, and Madison are students from diverse backgrounds at different universities across Canada. In this article, we delve into their journeys to pharmacy and what they experience during their rotations at MedEssist.

Recently, ChatGPT has emerged as a phenomenon with the potential to change many industries. It is a tool seemingly capable of providing answers to whatever question the user types into the chat box. Last February, ChatGPT passed the US Medical Licensing Exam. So what does that mean for AIs' place in the pharmacy and should pharmacists be implementing AI into their practice now? 

Sore throats are one of the most common complaints that patients have and many are prescribed antibiotics for suspected strep throat despite less than half of people actually having a bacterial infection. As pharmacists, we are the most accessible point of contact for patients with suspected strep throat to get tested and we can determine the appropriateness of antibiotic treatment.

Are you searching for a way to distinguish your pharmacy practice and offer your patients something truly exceptional? If your aim is to stand out and provide unparalleled value to your community, then keep reading!

Despite the mass amount of vaccinations delivered over the past couple of years, needle- and vaccine-related fears are not uncommon. The CARD system provides 4 simple strategies you can use to help ease your patient’s nerves.

As dedicated pharmacists, our primary mission is to provide exceptional patient care to all individuals who rely on our expertise. However, in our diverse communities, language barriers can sometimes pose challenges in effectively communicating with our patients. Learn 4 helpful tips for breaking down language barriers in pharmacy!

Pharmacies across the country are now offering comprehensive travel health consultations with remote travel health specialists, allowing any pharmacy to be a travel health clinic. Let’s learn about an important travel health disease, yellow fever, and how you can implement travel health at any pharmacy. 

Digital pharmacy services are revolutionizing healthcare delivery by offering an integrated solution that allows for interactive exchange among patients, providers, government agencies, and insurers. Let’s take a look at major trends in digital pharmacy from the perspectives of pharmacists, patients, and government/regulatory bodies. 

When traveling, many people tend to overlook the importance of travel health. As a pharmacist, you can help bridge this knowledge gap by offering basic travel health services to your patients. In this blog post, we will highlight the top 5 services that any pharmacist can offer to patients before their travels.

With spring cleaning season upon us, it's the perfect time to run a campaign to encourage your patients to clean out their medication cabinets and dispose of any expired or unused medications. Not only will this help protect our planet, but it's also a great way to promote your pharmacy and enhance its reputation within your community.

According to Google Ads, Canadians google the keywords “pharmacy near me” 100K – 1M times a month. If your pharmacy does not appear in these searches, you are likely to lose potential new customers.‍ So how do we get these patients from Google to your doorstep? Let's talk search engine optimization, otherwise known as SEO!

Running your own newsletter offers many advantages. Tailoring the content to your patients creates a sense of personalization that patients are more likely to engage with when it comes from their pharmacist. Here are some of the many reasons why a custom newsletter is the best way to grow your pharmacy and build on your relationship with your patients.

We appreciate the valuable feedback that we receive from our pharmacists and would like to give a special shout-out to those who requested features that made our platform better in 2022. We are committed to working closely with all of our customers to create a seamless experience that meets your pharmacy and patient needs for this new year.

The Appointment-Based Model (ABM) is the practice of synchronizing your patient’s chronic medications to be refilled at the same time. This allows your pharmacy to prepare medications ahead of time for a streamlined workflow and improved patient experience. Read more on how to start using an ABM!

In Ontario, pharmacists are just joining the ranks of minor ailment prescribers effective January 2023. After that, it is expected British Columbia will become the tenth and final province to authorize this expanded scope of practice in the spring of 2023. To prepare you for a successful roll out of minor ailments prescribing, here are some tips:

There’s more to making a good poster than just slapping some text and images together. If you want to create a poster that will help build your brand, here what we recommend:

With pharmacies experiencing increased foot traffic during flu season, we wanted to share with you how to start seeing more reviews on your Google page, so people know to come to you for reliable services trusted by your community. We’ve broken it down into 5 easy steps you can take now to get started!

Just about every business can benefit from a website - and pharmacies are no exception. Today, we’ll discuss 6 common features of pharmacy websites that turn potential patients away, along with solutions you can incorporate!

As a system that’s connected to the daily practice of so many pharmacies, we feel a strong obligation to be a community builder as much as a builder of technology. Here are 5 communities that can help you learn and get practice support!

Looking for ways to grow this flu season in a stress free way? Here are 5 things to plan now!

An introduction to MedEssist given by CTO & Co-Founder, Michael Do. Learn more about where MedEssist started and the exciting future that awaits!